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The 100% AI Staffed & Powered Onmi-Channel Contact Center

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24/7 Improved Customer Service
Reduced Hold Times
Higher Attendance Rate
Higher Customer Retention

AI Voice

Our AI Voice supports conversations in over 250 languages, enabling you to connect with diverse audiences worldwide. Beyond simple language selection, we can fully customize the persona to match your brand identity, adjusting accent, tonality, gender, rate of speech, and professionalism to resonate with specific demographics or scenarios. Leveraging advanced speech recognition and synthesis, AI Voice handles everything from appointment scheduling to customer support and sales calls. By delivering natural, human-like interactions, your customers feel heard and understood while your team benefits from greater efficiency. Ready to tailor your voice interactions to perfection? Request a Demo and experience Voice AI in action. 

AI SMS

All call workflows can be complemented by AI-driven SMS interactions. Trained with your business knowledge and scripts, our AI seamlessly handles text-based communication. You can launch SMS as a standalone campaign or combine it with calls to reinforce your messaging and improve engagement. Whether you’re reminding customers of appointments or promoting special offers, SMS is an efficient way to reach your audience on the go. Want to expand your reach? Contact Us to integrate AI-powered SMS into your strategy. 

AI Chat 

Similar to voice and SMS, once our system is trained on your business logic and workflow, you can deploy an AI-enabled chatbot on your website, mobile app, CRM, or proprietary software. It handles customer inquiries, scheduling, and more, mirroring the experience of speaking to a live agent over the phone. As part of our AI contact center approach, the chatbot ensures consistent support across all channels. Elevate your digital touchpoints with our chatbot solution. Schedule a Consultation to learn more. 

AI Email

Just like with Voice AI, SMS, and chatbots, our AI Email solution is trained on your specific business processes to provide consistent, on-brand communication via email. Whether sending personalized follow-ups, onboarding new clients, or nurturing leads, our AI Email service ensures the right message goes out at the right time. By analyzing open rates, conversions, and engagement data, we continually refine your email approach to boost results. This fully integrated solution lets you maintain a cohesive communication strategy across all channels. Interested in seamless email automation? Contact Us to see how our AI Email can elevate your messaging.

Mail 

Combine AI-powered voice, SMS, and chatbots with traditional letters to create an omnipresent contact campaign. We can repurpose your existing letters or design new ones that reflect your branding, ensuring consistency across all touchpoints. From billing reminders to personalized promotions, our integrated mail solution helps you reach customers through every possible channel, aligning perfectly with your AI contact center strategy. Ready for an omnichannel approach? Book a Call to integrate mail into your AI campaigns.  

Analytics 

Our analytics services track performance, measure key metrics, and identify areas for improvement across all your AI-driven interactions. This includes analyzing contact rates to pinpoint the best times of day and days of the week your customers are most likely to answer calls or respond to messages. By tracking conversion rates by time and channel, we strategically optimize outreach to achieve the highest engagement. From call durations and conversion rates to customer satisfaction scores, we provide actionable insights that help you refine your workflows continually. With real-time reporting and data-driven strategies, our AI contact center solutions stay aligned with your evolving business objectives. Harness the power of data. Get in Touch to discover the full potential of analytics. 

Scripting

We help businesses analyze existing calls and scripts to identify what drives conversions. Whether you need minor adjustments or a complete overhaul, our experts leverage call data and sales performance metrics to improve your messaging. We pay special attention to tonality, rate of speech, accent, and language choices based on demographic insights. If you already have high-performing call recordings or top sales/customer service agents, we can integrate those best practices into your AI workflows. We continue to refine scripts over time to ensure ongoing improvements in conversion. Ready to optimize your scripts? Book a Meeting and let us enhance every interaction. 

Integrations

We understand that successful AI deployments often hinge on seamless integrations with your existing software and systems. That’s why we assign you a dedicated project manager who will take the time to learn every detail of your business workflows and the platforms you rely on—be it CRM systems, scheduling tools, EMRs, or any other specialized software. Our team can handle the technical development work on your behalf or collaborate closely with your in-house technical staff to guide them through the integration process. By ensuring our technology speaks directly to your systems, we create a unified and efficient solution that delivers tangible results. 

Receptionist

Answers calls, schedules appointments, and provides information with a friendly, professional tone.

Outbound Sales

Calls prospects, builds excitement, educates about service offering, handles objections with rebuttals, schedules appointments

Inbound Sales

Instantly responds to new leads, builds excitement, answers product questions, handles objections with rebuttals, schedules sales demonstrations

Retention

Saves customers from cancelling services, re-educates, offers alternative options.

Intake

Collects information, completes questionnaires, sets expectations.

Customer Support

Handles inquiries, resolves issues, and ensures satisfaction via voice, SMS, or chatbot.

Technical Support

Troubleshoots technical related support inquiries such as product or software assistance.

Adherence

Holds customers accountable, encourages engagement and changes behavior.

Collections

Contacts customers to resolve outstanding balances, take payments, and set up payment plans.

Care Coordinator

Guides patients through clinical pathways, monitors vital signs, and assists with telehealth.

Omnichannel Communication

Omnichannel communication is crucial for an AI contact center because it ensures seamless customer interactions across multiple platforms—chat, email, phone, and social media—without losing context. This improves customer experience, enhances efficiency, and allows AI to provide personalized, real-time support, leading to higher satisfaction and retention.

Automate Any Process

🚀 Augment Staff. Reduce Costs. Scale Effortlessly.

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24/7 AI Receptionist, Zero Missed Calls

Forget missed calls and long hold times. Angyla AI ensures every customer is attended to—any time, any day.

Inbound & Outbound Calls, Chats, and SMS

Answers, routes, schedules, collects info, and updates your software automatically.

Reduce Payroll Costs

Angyla AI replaces expensive receptionists and call centers while improving speed, accuracy, and professionalism.

Seamless Integration With Your Systems

Calls, chats, and texts are captured in real-time and fed into your CRM, EMR, scheduling platform, or any business software.

Angyla Integrates with 1000+ Platforms

Enterprise-Grade Security. Data You Can Trust.

Angyla AI uses top-tier encryption and compliance standards to keep your data safe and secure—HIPAA, GDPR, and beyond.

End-to-End Infrastructure

Angyla provides end-to-end infrastructure, ensuring your customer experience is never reliant on big model providers. This results in faster response times, 99.99% uptime, and fewer dependencies on external factors, driving your marginal call costs to zero.

PCI DSS Compliance

Need to handle payments over the phone? We’re PCI DSS compliant, ensuring the protection of all cardholder data.

Secure Data Storage

All Personally Identifiable Information is completely secure and stored in-house by Bland, giving you peace of mind about your customer data.

HIPAA Compliance

Have a medical use case for Bland’s AI? We’re HIPAA compliant, safeguarding your sensitive healthcare data.

SOC2 Type II Compliance

Protecting your data is our top priority. We’ve been audited and are SOC2 Type II compliant, demonstrating our commitment to security and privacy.

Robust Security Measures

We simulate cyberattacks through regular penetration testing to identify and address vulnerabilities, ensuring your systems stay secure against emerging threats. Additionally, we implement constant unit tests to ensure continuous security and identify vulnerabilities in real-time.

See Angyla in Action

Healthcare Case Study

Before Angyla AI

A medium-sized clinic faced constant scheduling issues, with double bookings and high no-show rates disrupting daily operations. Staff spent hours juggling phone calls, manually confirming appointments, and handling patient follow-ups. The administrative burden was overwhelming, leaving little time for quality patient care or strategic growth. Frustrated patients experienced long wait times, rescheduling headaches, and a lack of personalized attention.

Without an efficient system in place, staff burnout increased, and patient satisfaction declined. Follow-ups were often missed, impacting treatment adherence and overall healthcare outcomes. The clinic struggled to implement proactive outreach programs, limiting its ability to expand or improve services.

After Angyla AI

Angyla AI’s virtual assistants, Samantha and Emma, transformed clinic operations. Samantha automated appointment scheduling, confirmations, and rescheduling, drastically reducing administrative workload. Emma focused on post-visit care, monitoring patient recovery, sending reminders, and ensuring treatment compliance. These improvements streamlined patient interactions and eliminated scheduling errors.

As a result, no-shows dropped by 30%, and staff saved over 20 hours per week. Patients reported higher satisfaction due to timely reminders and seamless communication. With fewer operational challenges, the clinic redirected resources toward community outreach, expanding telehealth options, and improving personalized care initiatives.

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Government Case Study

Before Angyla AI

A local government call center was overwhelmed by an endless stream of inquiries about permits, licenses, and public services. Long hold times and inconsistent responses frustrated citizens who often had to call multiple times for simple answers. The overloaded staff struggled to balance high call volumes with complex cases that required human intervention.

Without a structured system, the inefficiencies extended to email and online inquiries, which frequently went unanswered. Citizens had to visit government offices in person, further straining resources. The backlog of requests continued growing, and public trust in government responsiveness declined.

After Angyla AI

Olivia, Angyla AI’s virtual assistant, streamlined operations by handling routine inquiries, guiding citizens through permit applications, and providing 24/7 automated responses. Common questions about licensing, document requirements, and public services were instantly addressed, drastically reducing the need for manual intervention.

With call volumes dropping by 60%, staff could focus on complex cases requiring personal attention. Citizens received accurate, timely information without long wait times. Improved efficiency boosted public satisfaction, reduced frustration, and allowed the government to allocate resources more effectively toward new initiatives.

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Commerce Case Study

Before Angyla AI

A retail chain faced declining engagement, abandoned shopping carts, and low conversion rates. Customers often left items in their carts without purchasing, and the overwhelmed marketing team struggled to send timely follow-ups. Personalized promotions were inconsistent, and customer inquiries about deals and product recommendations went unanswered.

The lack of targeted outreach resulted in missed sales opportunities and poor customer retention. With limited bandwidth, the marketing team focused on reactive efforts instead of optimizing campaigns. Foot traffic declined, online sales stagnated, and customer loyalty suffered due to impersonal engagement.

After Angyla AI

Angyla AI’s digital assistant, Alex, revolutionized the company’s marketing efforts by automating abandoned cart reminders, personalized promotions, and customer follow-ups. Customers received targeted SMS and email campaigns based on their browsing habits and purchase history, increasing engagement and conversions.

With Alex handling day-to-day outreach, foot traffic increased by 25%, and online sales grew by 40%. Customer retention improved as shoppers received timely updates on deals and promotions. The marketing team was free to focus on high-level strategy, confident in Alex’s ability to drive sales effectively.

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Finance Case Study

Before Angyla AI

A credit union struggled with rising delinquency rates and an inefficient collections process. Manual follow-ups were time-consuming, and staff lacked the capacity to offer personalized repayment solutions. Many overdue accounts went unresolved, leading to increased financial strain on both customers and the institution.

Customers often felt disconnected and overwhelmed by rigid, impersonal repayment processes. The credit union’s outdated system failed to provide proactive support, making it difficult to prevent late payments before they escalated into serious delinquencies. Collections costs grew, and overall customer satisfaction declined.

After Angyla AI

Angyla AI’s virtual assistant, James, automated payment reminders, followed up with delinquent accounts, and provided personalized payment plan options. Customers received timely, empathetic messages that helped them stay on track with their loans, reducing stress and financial uncertainty.

As a result, collections costs dropped by 40%, and delinquency rates improved significantly. The credit union enhanced its customer relationships, fostering trust through proactive communication. Staff could now focus on providing financial counseling and developing customized solutions, strengthening long-term customer loyalty.

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Education Case Study

Before Angyla AI

A university’s admissions team faced overwhelming workloads during peak enrollment periods. Thousands of inquiries flooded in, and delayed responses left prospective students frustrated. Many applicants missed deadlines simply because they didn’t receive timely guidance, causing enrollment numbers to decline.

Admissions staff spent excessive time answering repetitive questions instead of focusing on recruiting top-tier students. Campus tour scheduling was inefficient, and the lack of automated reminders led to no-shows. Without a structured system, prospective students felt lost in the process.

After Angyla AI

Angyla AI’s virtual assistant, Olivia, stepped in to handle admissions inquiries, schedule campus tours, and send personalized follow-ups. Prospective students received real-time updates, reducing uncertainty and keeping them engaged throughout the application process.

With Olivia managing repetitive tasks, response times improved dramatically, and application rates increased by 15%. The admissions team had the freedom to focus on high-value recruitment strategies, ensuring that top applicants received the attention needed to finalize their decisions.

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Professional Services Case Study

Before Angyla AI

An HVAC company struggled with scheduling inefficiencies, missed appointments, and frustrated customers. Double bookings and last-minute cancellations disrupted service schedules, leaving technicians unprepared and leading to customer dissatisfaction. Staff spent hours manually coordinating appointments and handling service requests.

Customer follow-ups were inconsistent, resulting in lost opportunities for repeat business. Many clients didn’t receive reminders, leading to forgotten appointments. The lack of organization hurt revenue, and customer trust in the company declined due to unreliable scheduling.

After Angyla AI

Olivia, Angyla AI’s virtual assistant, streamlined service scheduling by automating appointment bookings, confirmations, and reminders. Customers received timely notifications, reducing no-shows and ensuring technicians arrived fully prepared.

As a result, missed appointments dropped by 50%, and customer satisfaction soared. Repeat business increased by 20%, as follow-ups were handled efficiently. With Olivia managing scheduling and client communication, HVAC staff focused on providing high-quality on-site service and growing their business.

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What you will get

  • A call recording or script converted to voice AI
  • A sample you can call and interact with
  • Basic workflow automation, such as post-call SMS
  • One business day turnaround
  • Free ROI analysis
  • Free discovery call
  • Free custom proposal

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